Please check item descriptions for shipping time frames. You are also able to find them in your order confirmation.
Preorder items will have a longer shipping period so please be aware of that before ordering.
We make and ship all items so please be patient.
You should receive an email with your tracking number when your order ships.
SHIPPING SPEEDS ONLY APPLY ONCE USPS HAS RECEIVED YOUR ORDER. THEY DO NOT AFFECT PROCESSING TIMES.
IF YOU NEED TO UPDATE YOUR SHIPPING ADDRESS, PLEASE GO TO OUR “ADDRESS CHANGE REQUEST” PAGE. IT IS LOCATED AT THE BOTTOM OF OUR WEBSITE.
Items marked as return to sender do not get returned to us so we are unable to resend to a new address. To avoid this issue, please ensure your address is correct when placing your order. If you find the address is incorrect, please file out our address change form. This form can be found at the bottom of our website. If your order is marked as return to sender, you will need to file a missing mail claim with USPS. We will not be able to provide a refund or reship your order until a claim has been completed with USPS.
REFUNDS
Before filing a chargeback or refund, please contact us so we can make sure your order has not shipped already. Filing a false chargeback will result in not being able to place future orders with us.
If there is an issue of an incorrect order or missing item, please send us an email so we can remedy the problem.
Items marked as return to sender do not get returned to us so we are unable to resend to a new address. To avoid this issue, please ensure your address is correct when placing your order. If you find the address is incorrect, please file out our address change form. This form can be found at the bottom of our website. If your order is marked as return to sender, you will need to file a missing mail claim with USPS. We will not be able to provide a refund or reship your order until a claim has been completed with USPS.
No returns/exchanges.
Please reach out if you have any questions and we will get back to you as soon as we can.
Thank you for your support.